We will try to have best communication not to commit errors but if errors happens ,bare with us and let us solve it to make you happy end of the Day!!! 
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. No Refund on SALE items and discount over 30% off.
If it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7-10 of days depending on your Bank.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: support@jazzmilly.com

Sale items (if applicable)
Only regular priced or damaged items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged or just the size updates. If you need to exchange it for the same item, send us an email at support@jazzmilly.com 

Shipping
To return your product, you should mail your product to: 202/131 Brougham Street, Mount Victoria , Wellington 6011, New Zealand

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
who are eligible for free shipping will receive their order through track and trace courier services.If you have to pay your own shipping,Please consider track and trace courier services.

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