SHIPPING AND REFUNDS

Shipping information
All items generally shipped within 1-3 working days through Australia Post.
Shipping within Australia is $9 flat rate for orders under $150 AUD.
Shipping to New Zealand with AU post is $15 under the order value $199 and free shipping over it.
Please make sure you provide the correct address. All prices are in AUD.

Returns Policy

Our policy lasts 21 days upon receiving your purchase. No refunds on over 30% off sale items. we are happy to exchange sizing, style and offer a store credit. If you would like a refund please email us, we can only approve refunds, if tags are attached on items and it meets the 21 days period. We cannot offer a refund on an end of line items or sale items. 

We do not have to give a refund if you change your mind about a purchase — so please choose carefully.

If the product you have bought is faulty, we will provide a remedy as required by the Consumer Guarantees Act.

 

ORDERED THE WRONG SIZE:
To be eligible for a return, your item must be unused and in the same condition that you received it, with tags attached. Email us to get a return form.  If you are shipping an item back to us, you should consider using a trackable shipping service. This is so your item is not lost as we cannot exchange an item we have not received.

WANT A REFUND:

If you would like to return for a refund, please email us at support@jazzmilly.com with order number and your name.

Once we receive your package we will process your return, and send your refund request to our accounts team, this can take up to 5 business days. Sale items cannot be refunded. 

We as a small business wants you to be happy and satisfied with our items so please ask any questions regarding size, fabric or general questions.

Thank you for shopping with us,

Jazz & Milly Clothing

 

CONTACT US

Please contact at : support@jazzmilly.com

Mobile: 0460283339

 

RETURN POLICY

 To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it.

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds will automatically be applied to your credit card or original method of payment within a 7-10 days depending on bank processing times.

Sale items 

Only regular priced or damaged items may be refunded minus courier charges. Unfortunately over 30% off sale items are not eligible for a refund. 

Exchanges

We will happily exchange items that are damaged, defective or the incorrect size.
Please email us at support@jazzmilly.com 


Make your return to given address:

2/19 Pandanaus court

Regents Park 4118

Queensland